Meet The Team

Here we have a bit of fun and share a little bit about our fantastic team members – their hobbies, interests and what they did before they joined the CMM family.

Moira Richardson

Moira Richardson

Customer Services Support Analyst

Moira has been with CMM for just over 6 years, starting on the CMM Customer Support desk. Prior to this she worked with the NHS for several years at NHS Ayrshire & Arran and NHS England. Moira’s ability to build rapport with our clients to help achieve great customer service led her to train to become one of our Customer Services Support Analysts, and she can now often be found out and about at our customers’ premises delivering training (Covid allowing), or answering queries on our Support Desk.

Moira has also introduced a social committee to the CMM team, and we now have the CMM Golf (not surprising seeing as she hails from Troon), Pool and Ten-Pin mini-tournaments. In total the CMM team has raised a phenomenal £2,500 for local charities through these efforts.

Knitting keeps Moira busy in the evenings and she regular donates premature baby clothes to our local Neonatal Unit here at Basildon, as well as knitting traffic light hats for NHS Ayrshire & Arran’s maternity unit, her ‘home’ Trust. At the weekend, her husband controls the TV, so she has ‘developed’ a liking for most sports including the Grand Prix and horse racing, however being a true Scot, cricket is still forbidden in the Richardson household.

Craig Rothwell

Craig Rothwell

Senior Customer Account Manager

Craig brought Account Management to CMM back in 2012; he was previously at Orion Health and Sunquest in a similar role.
Back in the 80’s, he was a Cache programmer, then moved to the NHS in the 90’s as Pathology/Radiology System Manager at (as it was known then) Oldham NHS Trust.
He is married to Debbie, whom he met at school, and they celebrate their 35th Wedding anniversary in 2022; he is Papa to his two grandkids aged 4 & 1.
He likes a bit of technology, though you won’t find him on Social Media (is he too old to understand it?). BUT, you will find the local weather in his garden from his own weather station! He has numerous google home systems around his house controlling over 40 devices (Geek!)
His hobbies including walking (he lives on the edge of the peak district), home beer/wine making and travelling.
It may also be a shock that Craig has a number of tattoo’s, all related to things close to his heart. His right arm has his family tree from Debbie down to his grandkids... His left arm has the cross guitar’s of Status Quo (he has seen them over 70 times live since ’77) and the Bacardi Bat…
Since March 2020, he has explored new hobbies including Astronomy, Darts and old ones (from 40 years ago) in railway modelling, he says its for his grandkids...

Tony King

Tony King

Technical Services Analyst

Tony has been with CMM almost twenty years, starting on the Technical Support desk, then moving over to Quality Control for several years before returning back to Technical.

Before that he worked at Barclays Bank, starting out on the counter before moving to IT support.

He’s been married to Treena for over 20 years and they have a pet retired racing greyhound called Hobson.

He enjoys listening to music, reading and hiking - he has completed several long distance paths and is currently walking the coast of Britain in stages.

He likes to keep in shape(!) by playing sports - snooker, pool and darts.

Siobhan O’Keeffe

Siobhan O’Keeffe

Project Manager

Siobhan has recently joined CMM within the project management team in June 2021 and brings a mixture of both project management and clinical expertise to the team.

Before joining CMM Siobhan worked as a Transformation Lead and Project Manager at South West London & St Georges Mental Health Trust where she project managed both clinical transformation projects and local digital projects. Prior to that Siobhan has worked as a Pharmacy Technician within the NHS for 15 years in both acute and mental health Hospitals across London where she has first-hand knowledge of the implementation and use of both CMM EPMA and Pharmacy Stock Control systems.

She keeps busy in her spare time with a mixture of CrossFit and Olympic weightlifting and enjoys going to gigs, eating out, watching sport and travelling – Colombia is next on the list.

Elizabeth Baker

Elizabeth Baker

Financial Accountant

Elizabeth has been with CMM for approaching 4 years (it will be 4 years in November!). Prior to this she was studying Accounting & Finance at Anglia Ruskin Chelmsford University of which she got a 2.1 BSc Degree. Elizabeth began at CMM as a Finance & Admin Junior and she is now a fully fledged Financial Accountant. Whilst at CMM, Elizabeth has continued her ACCA qualification attending study classes at First Intuition and is now an ACCA qualified accountant.

Elizabeth has been with her partner Sam since ’17 - they went to the same school as each other and now they are engaged. They now have an 11 month old baby girl together named Marnie (she will be 1 in end of October).

Outside of work her biggest hobby is horse riding. She loves animals and currently has 3 horses, 1 dog, 1 puppy, a rabbit and a pet ferret, loads of Koi fish, and indoor tanks housing toads, guppy fish and more! In any spare time she has, she enjoys eating out, having drinks out with friends and going to baby days out with Marnie such as farm parks & soft play.

Alan Mutton

Alan Mutton

Marketing and Multimedia Specialist

Alan is the Marketing and Multimedia Specialist here at CMM. Having done Marketing his entire working life and achieving a 1:1 degree in the subject at Kingston University, he has found putting his learning into practice at CMM a great experience. For one thing, he brought social media to CMM back in 2018; It has proven a great platform to show off what our fantastic customers are doing with our medicines management solutions. As well as social, Alan has brought some design and video expertise in-house from his experience in advertising agencies.

In his spare time, he is in the gym doing powerlifting with his fiancée Annabelle (and he’s currently dabbling in the dark arts of weightlifting too…) or playing baseball with our local team the Essex Redbacks. He clearly loves to keep fit – as long as that means moving heavy weights for a maximum of 5 reps and sprinting a maximum of 90 yards at a time on the diamond…

Other than that, He is probably playing on my PS5 with friends or walking his cat around on his harness (don’t ask…).

Magdalena Mikrut Kremiec

Magdalena Mikrut Kremiec

Developer

Magda joined CMM in October 2018 as a Junior Developer.
Previously she worked in the biggest Print Industry company in the UK for many years as a Senior Application Developer.
Magda studied Nuclear Physics at the University of Science and Technology in Krakow-Poland. She loved to study, even doing such subjects as cosmology at university; But she never thought she would be so passionate about programming and new technologies!
Magda considers herself a very happy woman; she is in a long relationship with her partner James and has a 21 year old son called Jakub.
Together they travel a lot, go skiing and love film. They have never missed a Star Wars premiere.
In her spare time she runs, goes to the gym to do heavy weights, hikes and more - she loves to be active.
Cooking and baking is her other passion - especially baking.
She is always looking for a new challenge – her next one is climbing to the top of Kilimanjaro!

Louise Tansley

Louise Tansley

Senior Software Tester and Test Lead

Louise has been with CMM for almost 5 years, joining Quality Control in 2017 as a Software Tester (when it was still JAC!). She is now a Senior Software Tester and Test Lead.

She has been a tester for over 8 years now, previously working in banking at RBS and satellite telecommunications at Inmarsat. Prior to that Louise studied Business IT at Kingston University.

During her time at CMM she has completed ISTQB testing courses, gaining her Advanced testing qualification and if all goes well when this goes live, her Agile qualification.

Louise has been with her partner Luke for 8 years now and they have 4 fur-babies together – 2 cats and 2 rabbits who all get along quite well!

In her spare time Louise likes to put Luke to work doing chores, re-watching FRIENDS, baking cakes, and trying new recipes, hoping one day that she will have Gordon Ramsey’s approval!

Louise is also an avid gamer and likes to play console and PC games with her chums who regularly tease her about her inventory management She likes her characters to look good AND be organised! Who says you can’t have both?!

Robert Tysall-Blay

Robert Tysall-Blay

Chief Executive

Rob has been Chief Executive of CMM for the last 19 years.

Following 11 years Clinical experience within the NHS, Rob spent the last 40+ years working in Healthcare IT across many clinical areas of the Health Service, has run several UK and Europe based businesses providing Clinical software and services to the NHS, Europe and South Africa plus experience in the USA, Europe and Middle East. Rob has also worked with the Trade association TechUK for over 10 years and recently was Chair of TechUK’s Health and Social Care council for 4 years.

Rob is Married to Marie has 3 children and recently became a grandfather, An avid sports fan who used to play football in his younger years, ran the 2017 London Marathon, but now prefers the more sedate exercise around a golf course from time to time. Still a keen skier, scuba diver and lover of long walks with the family and our two large dogs, Luther and Caesar.

Still loves travelling , meeting new people and seeing new places but enjoys nothing more than time with the family around the dinner table (Marie is an excellent cook !!)

Martin Shittu

Martin Shittu

Marketing Assistant

Martin recently joined CMM in November 2021 as a fresh graduate with a wide array of experience under his belt. Prior to joining CMM, Martin studied a BSC in Management and Marketing at the University of Essex obtaining a First class degree and also graduated from a Digital Mentoring program. Martin has worked in Corporate Branding, setting up franchise offices globally, and has assisted in all things Marketing and Branding for CMM customers too; he has also been on the NHS Marketing board where he worked on the design of their website. One of his greatest accolades has been working in Content Marketing for the Paralympics and alongside The FA (and Vitality).

For leisure, Martin enjoys going to the gym and also takes a keen interest in Football, Gaelic Football and Boxing. In his past, Martin played semi-professional football (he loves to take the long shot from the 45 line!). In fact, Martin’s Gaelic football team that he captained turned out to be All Ireland Champions! He loves listening to hip hop music, doing indoor rock climbing and has a passion for writing poetry. He participated in a few spoken word performances whist at University and enjoys seeing his writing come to life.

Paula Oughton

Paula Oughton

Client Services Manager

Paula joined the CMM Customer Services Team in 1999. During this time Paula moved to the Quality Control team where she gained two ISTQB qualifications and became the QC Manager. Paula has since returned to the deployment area where she has been the Client Services Manager for the last four years. Paula has recently completed and passed the IS0-20000 Lead Implementer training course and exam and is also the Change Manager for CMM. Prior to working at CMM Paula worked at Northwick Park and St Marks Hospital as a rotational Pharmacy Technician, having previously worked as a technician in community pharmacy.

Paula has been married to mark for just over 21 years and they have 20 year old twin boys. Quality time and making memories with family, friends and Fella (their gorgeous cocker spaniel) are extremely important to Paula. Her hobbies include days out in London, seeing shows with her favourites being Mamma Mia and Les Miserables and supporting their boys in their adventures. Paula also enjoys walks and photography and plans to spend some more time on this as the summer months approach. Paula enjoys a variety of music genres and is thoroughly enjoying the fact that songs from her younger years are making a comeback, even if they are revamped !

Helen Mutton

Helen Mutton

Head of Programme

Helen is a Pharmacy technician who has been with CMM for 15 years. (although she feels sure she has been saying that for the last 15years).

She started in Boots the chemist as a chemist counter assistant at age 18 and found she was fascinated by the grandeur associated with the important work that was going on up the two little steps in the pharmacy.

From there she had found her calling - not so much with the pills and potions, but she loved the computer software she used. It started as a label system and and eventually it could endorse the FP10 for you.

Eventually, she took a job in Goodmayes Hospital as Supervisor of what was called ‘The Pill Box’ - at the time trail blazing the now popular outsourcing that’s done with outpatient pharmacy in many hospitals. Then finally a house move saw her take a locum role at the Princess royal hospital in Farnborough and she was introduced to CMM (JAC at the time).

She helped train staff on the upgrade from the DOS to Windows version and loved every second of that. When a role was advertised in the chemist and druggist for a CMM trainer, she was sure the advert was written for her.

Her career went: Customer Services - Project Manager - Senior Project Manager - Programme Manager and Head of Programme. She loves change and loves the NHS and the improvements and work life balance that introducing our product to hospitals can bring. She has a team of great project managers and together she delivers a service that she is proud of.

In her spare time she loves spending time with her family and travelling; but if she gets a chance, then a weekend PlayStation session is a real indulgence!

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